1. Introduction
TrndBird is an AI-powered SaaS platform for caption generation, hashtag tools, analytics, and creator workflows. This Policy applies when you use our website, dashboard, and related services.
By using TrndBird, you acknowledge this Policy and how your information is handled.
2. Information We Collect
We collect information in three main categories:
- Personal data: account details such as name, email address, and billing-related information when applicable.
- Usage data: device type, browser details, session activity, and product interactions.
- Uploaded content: prompts, images, captions, hashtags, and other content submitted for AI processing.
3. How We Use Information
We use data to:
- Operate, maintain, and improve the Service.
- Personalize workflows and product experience.
- Process AI requests and generate outputs you ask for.
- Secure accounts, prevent abuse, and monitor reliability.
- Communicate service updates and support responses.
4. Legal Basis for Processing
Where applicable (including GDPR-style frameworks), we process information based on:
- Consent (for certain cookies and optional communications).
- Contractual necessity (to provide the Service you requested).
- Legitimate interests (to secure and improve the platform).
- Legal obligations (when required by law).
7. Data Retention
We keep data for as long as needed to provide the Service, maintain security, resolve disputes, and meet legal obligations.
When data is no longer needed, we delete it or anonymize it based on our retention practices.
8. Data Security
We use reasonable technical and organizational safeguards to protect data, including access controls and secure infrastructure practices.
No method of transmission or storage is completely risk-free, but we continuously work to improve protection.
9. Your Rights
Depending on your region, you may have rights to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data.
- Object to or restrict certain processing.
- Request data portability where legally available.
To submit a request, contact us at support@trndbird.com.
10. Children's Privacy
TrndBird is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal data, contact us so we can review and take appropriate action.
11. International Data Transfers
Your information may be processed in countries other than your own, depending on where our providers operate.
When international transfers apply, we use reasonable safeguards aligned with applicable privacy requirements.
12. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected on this page with an updated date.
Continued use of TrndBird after updates means you accept the revised Policy.
13. Contact Information
If you have questions about this Privacy Policy or data requests, please contact us at support@trndbird.com.